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Orange County, California
John Harris, Maintenance Scheduling Manager
Within the current climate in which we operate today, government is constantly being ask to become more accountable and the implementation of the
MaintStar software has helped streamline our work order process as well as our record keeping. The ability to produce a variety of special reports is essential. Retrieving historical data, crew composition, job
cost, and even preparing cost estimates has become more accurate. Real time tracking of our resources has afforded us the efficiency needed to provide the level of service our clients and residents look forward
to since the installation of MaintStar.
Michigan State University Division of Housing and Food Services
Bill Whitbeck, Department of Construction, Maintenance and Interior Design
We have found MaintStar to be quite flexible and adaptable, thus meeting the diverse needs of our department.
Culver City, California - Public Works Department
Joe Susca, Senior Management Analyst
MaintStar's automated, calendar-based schedule of
maintenance tasks takes the guess work out of maintaining our City's equipment and assets.
Clark County Washington, Public Works
Tina Ferguson, Operations
MaintStar has enhanced our ability to
track all costs associated with activity codes which we are then able to use for budgetary purposes and customized reports. We are able to accomplish this through various reports that we derive from our
daily entries. MaintStar reports such as the “Work Status report” and “Actual Work Reports” has assisted our department in gauging what time of year we may need additional staff and what
time of year we may need less staff. We are looking forward to using the Preventative Maintenance Calendar this upcoming year to show what activities need to be performed at certain times of year by certain
crews.
Finally, MaintStar
allows our department to electronically process our time sheets, as well as, having a tool to check the accuracy of daily entries.
Imperial County, California
Ted Turner, Fleet Superintendent
A couple of years ago the County of Imperial was
looking into replacing the County’s antiquated fleet management program. Now that we are up and running (using the MaintStar System), I can say that we have had a tremendous amount of success. My
Account Clerk has stated, on more than one occasion, that maintaining the inventory is easier and more reliable than the old system. The Lead Mechanic likes the program because he can find a vehicle quickly
when he has recalls. It's as simple as entering the vehicle identification number (VIN). Also, the Work Order module gives him more control over the type of information entered for a specific
vehicle. As for myself, it has made my job easier because of the versatility of the different reports and the ease of access. Thank you for your support.
City of Orange, California
Jamie Herbon, Account Manager
The City of Orange has entered over 15 months of
operational data into the MaintStar system. MaintStar has greatly reduced the time needed to secure and develop data for many types of reporting purposes. A recent MaintStar upgrade provided the City of Orange
with a powerful tool. We now have a Work Planning feature called Actual Work Reports, which allows us to research and compare specific features such as maintenance activities, locations, labor, equipment,
materials, work quantity, and costs.
Michigan City, Indiana
Charlie Cate, Central Maintenance Superintendent
I had a tight time frame and budget to get a Central
Maintenance facility up and running. We needed software that would support our operation from the start and not become the project. MaintStar perfectly fits that bill. We selected in October,
trained and installed the hardware and went live in January and never looked back. The software with the Sybase database just runs!
What sold us were the screens, database fields, and user-defined fields
which has put us in control of customizing with no additional cost or delay. If you don't like the common reports, there's a full function Query and Report Generator. Couple this with
Bender's open philosophy of taking advantage of Windows API's, external outputs to common business apps and add-ons for Barcode, Palm, and GPS, it is a perfect package for municipalities.
City of Corona California
Steve Szeuber, Fleet Manager
This is the most flexible software
package I have ever seen. MaintStar's huge number of User Definable Fields, Integrated Screen and Report Generators allow this software to be tailored by the end user to fit any operation.
City of Carson, California
Travis Hopkins, P.E., Civil Engineering Associate
MaintStar
has helped our Public Works Department identify areas where we could improve productivity as well as areas that were performing well. It has helped to open up communication between the crews and
management in order to remove road blocks in performing our jobs.
The Gillette Company
Bill Holley, Plant Engineer
Whenever I call MaintStar with a question about
MAINTSTAR, I am always greeted by a real person (usually Gayle) instead of a long list of recorded "options". Gayle refers me to the appropriate person, who either answers my question right away, or
gets an answer and calls me back ASAP. We have had MaintStar about four years now, and the people at MaintStar continue to do a great job of technical support and training.
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