Enhance your vision and strengthen your asset & maintenance activities with a connected geo-spatial view of your department's distribution assets, field infrastructure and work locations.

 

Whether you call them Work Requests, Citizen Complaints or City Issues, they must all be recorded, tracked and acted upon in a timely and efficient manner to insure satisfaction and demonstrate responsiveness and concern.

 

Focused on meeting real world needs, MaintStar provides Federal, State, County and City Agencies with a cutting-edge, fully integrated parcel based solution that automates the Regulatory Compliance process. We automate with customizable Citizen Access screens and easy to follow workflows. Record Inspections and update records from the field in real time. Control the Permit and Code Enforcement process with automatic status updates and notifications.

 

Permits - Licensing - Inspections
Plan Review - Code Enforcement

 

Solution Training

 

MaintStar’s Training Uses Two Approaches

 

Training is one of the most critical components of project success. It can be the key ingredient to exciting staff and energizing the users to ensure project support and buy-in.  Our dedicated team of training professionals brings a long term understanding of industry fundamentals, application knowledge and teaching skills to every deployment.

 

Our first approach is to “train the trainer,” who will then train your users.

Or, we will train your users.

 

The most popular approach is to use a combination of both.

 

Training using someone else’s abstract data is one thing, but training using your own data is much more meaningful and relevant. That’s what MaintStar believes. Plus, using your own data helps streamline the Implementation Phase considerably.

 

Furthermore, all MaintStar Training is done by MaintStar trainers. We don’t subcontract anything we do, because we know how MaintStar works better than anyone else.

 

Experience has shown that classroom instructor-led training is the most effective method of delivery. MaintStar trainers not only provide valuable application instruction, but they also teach you how to pass along the information to others. When appropriate, MaintStar offers complete “Online” Training through web conferencing. This option is becoming more popular, especially since there are no travel expenses involved.