Facility Management Customer: County in Maryland
This large County, located in the northern part of the U.S., is the third-most populous county in Maryland. The County owns more than 200 buildings and employs about 300 employees who service their population of 831,128 citizens.
A real bonus was greatly increased productivity!
The County wanted to update to a Computerized Asset Management System (CMMS) that was easier to use. Their goal was to have better control of Work Orders and Work Requests and to get things done in a timely manner.
MaintStar had a standard “Easy-to-Use” solution which proved to be a perfect fit. Soon, the County was able to:
- Issue Work Orders
- Review and track material and personnel costs
- Provide quick reports for management
This satisfied customer has added modules including Mobile Citizen and a hosted KPI Dashboard. GIS mapping of buildings and barcoding further improved their operation. A real bonus was greatly increased productivity. The County’s high level of trust continues to bring them back to MaintStar for additional modules and solutions!