Community Development Customer: A Village in Illinois
This Village was Incorporated in 1893 and is a southern suburb of Chicago with over 29,000 citizens. It now boasts a total area of 6,848 square miles and has developed into one of the leading communities in Illinois.
A paperless operation became a reality.
The Village combines both Community Development and public operations. They had some definite goals in mind.
- Go paperless for permitting and licensing.
- Update field inspections and code violations with the use of modern mobile technologies.
- Have an integrated Land Management System (LMS) compatible with Microsoft Office.
They wanted to use Microsoft Exchange and a Permitting system allowing field inspectors to see daily work routines and schedules. Also, staff needed to handle ever-increasing workloads in their rapidly growing community.
MaintStar’s LMS was perfect for this Village, integrating smoothly into existing Microsoft Office and other systems! By providing a fully web-based Software as a Service (SaaS) and running on Microsoft SQL, a paperless operation became a reality. Allowing citizen visibility into Community Development created outstanding citizen engagement. The Village benefitted with a fast, successful roll-out and community-wide acceptance!